Complaint Registration System: Residents can submit grievances through an online portal or in-person to hostel authorities for quick tracking and resolution.
Grievance Committee: A dedicated committee reviews complaints regularly, ensuring fair and transparent handling of issues raised by students.
Timely Resolution: Specific timelines are set for addressing different types of grievances to ensure issues are resolved promptly.
Anonymous Reporting: Students can report issues anonymously, especially for sensitive matters, to ensure a safe and supportive environment.
Feedback Mechanism: After resolution, a feedback mechanism allows residents to rate the handling of their grievance, helping improve the process continuously.